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Two-Tone Soft Shell Jacket - Ladies
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Shipping - Quick Answers
Delivery Time - Quick Answers
GearOne will clearly communicate the status of your order and provide you with a delivery timeline throughout your order process.
Blank Products:
Standard Delivery Time is 5-6 Business Days Including Shipping on Blank Goods
Custom Decoration:
Standard Production - Delivery Time is 10-12 Business Days Including Shipping
48 Hour Production - Delivery Time is 8-10 Business Days Including Shipping
24 Hour Production - Delivery Time is 7-8 Business Days Including Shipping
*delivery times stated on custom decoration orders assume prompt submission of artwork and approval of pre-production proofs, delays in art may take additional time
**very complex or large custom decoration orders may take additional time, we will communicate any delays throughout your order process
Need it Faster?
Please contact us before placing your order if you have a very strict deadline, and we will can accommodate your needs.
Art - Quick Answers
Artwork - Quick Answers
We are here to help. If you have any questions, at any time in your order process, please
contact us at 800.762.6786, or E-Mail customerservice@gearone.com.
When do I upload my artwork?
Art is after the cart! All artwork is communicated through E-Mails after your order has
been placed. Simply reply to our custom decoration E-Mails with the best art files you
have available.
When do I provide Special Instructions?
We will ask for any details relating to your artwork in the E-Mail sent requesting your art
files.
What will my logo look like? / What is a Pre-Production Proof?
We will e-mail you a real embroidery sample on a fabric similar to your ordered
garments for approval before production. We call this sample embroidery a pre-
production proof, and it is free with every custom order.
What if I need names on my shirts in addition to my logo?
Simply select two decoration locations and checkout with your order. We will get the
details of your custom decoration through e-mails and show you what they will look like.
- You upload your artwork after checkout
- We'll work with you to make sure it's perfect






- Your Detailed Order
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